Refund policy

Oh My Word Cookie Co. – Return Policy

Due to the nature of our products, all sales are final.

We do not accept returns, exchanges, or refunds on food items. This policy helps ensure the quality, safety, and freshness of every Oh My Word Cookie mix we create.

If your order arrives damaged or you believe there was an error with your order, please contact us within 48 hours of delivery with photos and your order number. We’re happy to review the issue and make it right where appropriate.

Thank you for supporting a small business and understanding our commitment to quality and food safety. 💛

You can always contact us for any return question at customerservice@sadgladco.com.